Modern CRM + AI Solutions
for Membership Organizations
Stop struggling with outdated systems. We help associations, unions, and regulatory bodies streamline operations, boost engagement, and empower staff, so your mission can thrive.
Save Time
Automate manual tasks so your team can focus on your members
Increase Engagement
Personalize experiences that keep members connected
Empower Your Staff
Tools and training so your team runs the system with confidence
Outdated Systems Are Holding You Back
If nothing changes, you’ll continue to:
- Lose member trust as service delays grow
- Make decisions with incomplete or unreliable data
- Burn out staff with repetitive manual work
- Fall behind other organizations embracing A.I. and modern tools
We Make Modernization Simple and Effective
Unified CRM Built for Membership Organizations
Manage members, events, dues, and communications in one place.
A.I. Tools That Work for You
Predict trends, personalize engagement, and improve efficiency.
Hands-On Implementation & Training
We don’t just set it up, we train your staff to run it confidently.
Your Trusted Partner for Digital Transformation
We understand the pressure of leading with outdated systems, rising demands, and no time to explore new technology.
Trusted by 120+ membership organizations across North America
Decades of combined experience in CRM and A.I. solutions
Developers of industry-leading iMIS extensions like Document Valet and Case Management
Case Studies
Read how BSI has helped companies of various sizes transform their employee and customer experiences.
iMIND, iUG's Powerful A.I. Assistant
iMIS users needed a more intelligent responsive, and accessible way to get support, one that didn’t rely on waiting in a support queue or digging through outdated threads.
CAPR: Using iMIS to Improve User Experience
The Canadian Alliance of Physiotherapy Regulators (CAPR) is a not-for-profit organization that provides standardized entry-to-practice assessment on behalf of the Canadian physiotherapy regulators.
UNITE HERE Solution Modernization
Learn how BSI helped UNITE HERE successfully modernize its system infrastructure that supports union operations, including its membership and organizing systems.
Our Clients
Solutions Tailored to Membership Organizations
CRM Implementation
& Modernization
iMIS Extensions:
Document Valet,
Case Management,
BSI Forms, and more
A.I.-Driven
Member Engagement Tools
Ongoing Support
& Training
Getting Started Is Simple
Step 1 – Schedule Your Smart Start Call
We’ll learn your goals, challenges, and systems to uncover quick wins.
Step 2 – Get Your Tailored Solution
We’ll integrate a modern CRM with AI-powered tools to streamline service, boost engagement, and deliver insights.
Step 3 – Unlock Outcomes
Enjoy systems that work, staff who feel empowered, and members who stay connected.
Free Guide: How A.I. Can Transform Your Membership Organization
Discover practical ways A.I. can improve engagement, streamline operations, and boost member satisfaction without losing the human touch.
Insights
A mix of the latest discussions on information technology and industry news from various professionals and our very own experts.
How Membership Organizations Can Benefit from Building Their Own AI Chatbot
If your inbox is constantly flooded with member questions, from event registrations to policy inquiries, you’re not alone. Many associations, unions, and professional bodies face the same challenge: how to respond to members quickly without overloading staff.
AI Governance Policy: The First Step to Safe AI Adoption for Membership Organizations
Imagine this: A well-meaning member of your staff uses a free AI-powered email enhancer to draft a message to an individual in your membership. In doing so, they paste the member’s name, email, and home address into the AI service to “enhance” the email’s tone and grammar. What they don’t realize is that this personal information is now stored on the AI provider’s servers, effectively leaked outside the organization’s control.
Upgrading to iMIS EMS Cloud: Is Your iMIS 2017 System Ready?
Assessing your iMIS system’s cloud readiness involves taking a detailed inventory of custom components, data, and integrations. Upgrading from iMIS 2017 (self-hosted) to iMIS EMS (the 100% cloud version) is a big step, but it’s one that comes with big benefits (such as, automatic updates to reduced IT overhead).
Team and Culture
BSI is a close-knit team that loves to work hard and play hard.
Following the 2024 merger of Bursting Silver and Visual Antidote, we now operate one of North America’s largest dedicated iMIS solution-provider teams, nearly 80 professionals united by a shared commitment to excellence in serving member-based organizations.
Our team consists of highly talented and passionate professionals with the breadth and depth of business, technology, and industry-specific skills to help transform member-based organizations. Together, we bring the combined expertise and scale to deliver innovative, high-impact iMIS solutions across associations, unions, and regulatory bodies.
Our professionals include A.I. strategists, business analysts, software engineers, data scientists, visual designers, and professional project and product managers.
At Bursting Silver, we know you want to be a forward-thinking leader who delivers exceptional value to your members.
To do that, you need modern systems that work for your team, not against them. The problem is outdated, disconnected technology that slows service, frustrates staff, and weakens engagement. We believe mission-driven organizations deserve better.
We understand the unique needs of associations, unions, and regulatory bodies, which is why we implement smart CRM and A.I. solutions designed for your world.
Here’s how it works:
Step 1 – Schedule Your Strategic Assessment
We start with a collaborative conversation to understand your mission, goals, challenges, and current systems. We’ll surface immediate opportunities and identify quick wins that can make an instant impact.
Step 2 – Get Your Custom Solution
Based on what we learn, we’ll design and integrate a modern CRM tailored to your organization, layered with A.I.-powered tools to automate processes, personalize member engagement, and deliver the data insights you need to lead confidently.
Step 3 – Unlock Outcomes
Once implemented, you’ll have systems that run smoothly, a team that feels empowered and self-sufficient, and members who experience consistent, high-quality engagement.
Don’t let outdated systems limit your impact.
Schedule your Strategic Assessment today and start building a streamlined, A.I.-enabled organization that saves your staff time, keeps members connected, and positions your mission to lead for years to come.
A.I. Impact Series
We’ve put together a collection of free guides to spark innovation in 3 key sectors: Unions, Associations, and Regulatory Bodies.
Download these must-have documents below and start driving results in your organization through our recommended A.I. best practices.
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