Modern CRM + AI Solutions
for Regulatory Bodies
Strengthen public trust, streamline compliance workflows, and eliminate outdated systems so your organization can regulate efficiently and transparently.
Improve Operational Efficiency
Automate case handling, licensing workflows, renewals, and applicant support
Enhance Regulatory Oversight
Gain clear, accurate insights into licensing data, compliance activity, and risk indicators
Strengthen Public Protection
Empower your team with systems that support timely decision-making and transparent processes
Outdated Systems Create Compliance Risks
If nothing changes, you organization may:
- Struggle with slow, disjointed systems that delay licensing or investigations
- Increase risk due to incomplete or unreliable data
- Overload staff with repetitive manual processing
- Reduce public trust due to slow response times or inconsistent service
- Fall behind peer regulators adopting modern systems and AI-enabled tools
Technology That Supports Trusted, Transparent Regulation
Unified CRM for Licensing, Credentialing & Compliance
Manage applications, renewals, audits, complaints, investigations, communications, and registries in a single streamlined platform.
AI-Powered Tools to Strengthen Decision-Making
Surface risk indicators, automate document intake, respond to applicant inquiries, and accelerate case resolution.
Implementation & Training for Regulatory Teams
We configure your system to align with legislation, policies, and procedures; then train your staff to operate it confidently and independently.
Your Trusted Partner for Regulatory Modernization
We understand the pressure to protect the public, meet legislative requirements, and stay operationally efficient, even with outdated or limited systems.
Why regulatory bodies trust Bursting Silver:
- Deep experience modernizing CRM and case-management systems for regulators
- Proven ability to streamline licensing, compliance, and investigation workflows
- Creators of trusted iMIS extensions used across regulated sectors
“Two great teams working well together (despite the complexities of such projects!). We continue to be happy campers and very glad to be your client.”
Andre Bellefeuille
President & CEO
CPA Atlantic School of Business
Case Studies
Read how BSI has helped companies of various sizes transform their employee and customer experiences.
CAPR: Using iMIS to Improve User Experience
The Canadian Alliance of Physiotherapy Regulators (CAPR) is a not-for-profit organization that provides standardized entry-to-practice assessment on behalf of the Canadian physiotherapy regulators.
CPA Provincial Associations
BSI worked closely with several provincial CPA associations to implement iMIS for CPAs. This introduced significant transformative improvements to their processes and member service levels.
Saskatchewan Professional Teachers Regulatory Board
Read how BSI implemented a membership management solution that would serve SPTRB and support over 13,000 teachers in a few short months.
Our Clients
Solutions Tailored to Membership Organizations
Regulatory CRM Implementation Plans and Solution Packs
Licensing, renewals, audits, continuing education, discipline, and registries.
AI-Powered Solutions & Automations
Applicant self-service, compliance reminders, automated routing, smart triage.
Case & Grievance Management Modernization
Complaints, investigations, adjudication, and outcome tracking.
Dedicated Team From Staff Training To Support
Practical, regulator-friendly solution training that increases confidence and reduces bottlenecks.
A Clear Path Toward Regulatory Modernization
Step 1 – Schedule A Call
We learn your legislation, processes, and pain points to identify quick wins.
Step 2 – Get Your Tailored Regulatory Solution
We configure a CRM and AI-enabled workflow designed for licensing, compliance, and investigations.
Step 3 – Achieve Better Outcomes
Operate more efficiently, make informed decisions, and strengthen public protection.
A Headstart To your Modern Solution.
We’ve bundled our 15 years of Regulatory Body experience together with our iMIS products and accelerators to create one powerful tailored solution.
Insights
A mix of the latest discussions on information technology and industry news from various professionals and our very own experts.
How Membership Organizations Can Benefit from Building Their Own AI Chatbot
If your inbox is constantly flooded with member questions, from event registrations to policy inquiries, you’re not alone. Many associations, unions, and professional bodies face the same challenge: how to respond to members quickly without overloading staff.
AI Governance Policy: The First Step to Safe AI Adoption for Membership Organizations
Imagine this: A well-meaning member of your staff uses a free AI-powered email enhancer to draft a message to an individual in your membership. In doing so, they paste the member’s name, email, and home address into the AI service to “enhance” the email’s tone and grammar. What they don’t realize is that this personal information is now stored on the AI provider’s servers, effectively leaked outside the organization’s control.
Upgrading to iMIS EMS Cloud: Is Your iMIS 2017 System Ready?
Assessing your iMIS system’s cloud readiness involves taking a detailed inventory of custom components, data, and integrations. Upgrading from iMIS 2017 (self-hosted) to iMIS EMS (the 100% cloud version) is a big step, but it’s one that comes with big benefits (such as, automatic updates to reduced IT overhead).
Team and Culture
BSI is a close-knit team that loves to work hard and play hard.
Following the 2024 merger of Bursting Silver and Visual Antidote, we now operate one of North America’s largest dedicated iMIS solution-provider teams, nearly 80 professionals united by a shared commitment to excellence in serving member-based organizations.
Our team consists of highly talented and passionate professionals with the breadth and depth of business, technology, and industry-specific skills to help transform member-based organizations. Together, we bring the combined expertise and scale to deliver innovative, high-impact iMIS solutions across associations, unions, and regulatory bodies.
Our professionals include A.I. strategists, business analysts, software engineers, data scientists, visual designers, and professional project and product managers.
To do that, you need modern, unified tools that support licensing, compliance, and investigations. The problem is outdated or disconnected systems that slow down processes, strain staff, and create unnecessary risk.
We believe regulatory bodies shouldn’t be limited by technology that makes compliance harder instead of easier. We understand the responsibility you carry and the operational pressures your team faces.
That’s why we modernize CRM and case-management systems and implement AI-powered tools built specifically for regulatory workflows.
Here’s how it works:
Step 1 – Schedule Your Strategic Assessment
We learn your processes, requirements, and goals.
Step 2 – Get Your Custom Solution
A CRM and AI layer tailored for licensing, compliance, and investigation workflows.
Step 3 – Unlock Outcomes
Efficient operations, confident decision-making, and improved public protection.
Don’t let outdated systems limit your impact.
Schedule your Strategic Assessment so you can stop relying on outdated systems and start leading with modern tools that support transparent, trusted regulatory work.
A.I. Impact Series
We’ve put together a collection of free guides to spark innovation in 3 key sectors: Unions, Associations, and Regulatory Bodies.
Explore how AI can streamline licensing workflows, improve compliance monitoring, and enhance service delivery, without compromising fairness, accountability, or transparency.
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