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About Bursting Silver

Modern CRM and AI Solutions for Membership Organizations

Bursting Silver is a North American iMIS consulting firm that helps membership organizations modernize their CRM systems, data architecture, and operational workflows. The company specializes in working with associations, unions, and regulatory bodies that rely on iMIS to manage members, registrants, programs, and engagement.

Founded in 2011 and headquartered in Toronto, Bursting Silver supports organizations across North America with CRM modernization, system architecture, and responsible AI adoption.

Specialists in the iMIS Engagement Management System

Bursting Silver focuses on helping membership organizations modernize the systems that support their operations.

The firm is known for work in several areas:

iMIS Consulting

Helping organizations implement, upgrade, and extend the iMIS Engagement Management System.

CRM Modernization

Replacing legacy databases and fragmented systems with modern platforms designed for membership operations.

AI for Membership Organizations

Helping associations, unions, and regulatory bodies apply artificial intelligence safely within existing systems and workflows.

Operational System Architecture

Designing systems that support complex member lifecycles, regulatory processes, education programs, and engagement initiatives.

Purpose Built Solutions for Membership Operations

Membership organizations operate very differently from commercial businesses. Their systems must support complex member lifecycles, governance processes, education programs, licensing workflows, dues billing, and committee management.

Bursting Silver focuses exclusively on this environment.

We support three primary markets:

Associations

Associations rely on modern systems to manage membership programs, events, education, committees, and communications. We help associations streamline operations and improve member engagement through unified CRM platforms.

Unions

Union teams need accurate member data, reliable dues management, grievance tracking, and tools that help organizers and staff stay connected with members. Our union solutions support these workflows within a unified system designed around union operations.

Regulatory Bodies

Regulatory organizations require secure licensing systems, complaint management workflows, and transparent public registries. We design systems that help regulators manage registrant lifecycles and maintain public trust.

Beyond CRM Implementation

A system upgrade alone rarely solves operational challenges.

Many membership organizations struggle with:

  • fragmented data across multiple systems
  • manual workflows and spreadsheets
  • inconsistent reporting
  • disconnected member or registrant experiences
  • legacy platforms that cannot support modernization

Bursting Silver helps organizations address these issues through a combination of consulting, system architecture, and implementation services.

Our services include:

  • CRM modernization
  • digital transformation planning
  • data architecture and reporting
  • operational workflow design
  • system integrations
  • long term platform support

The goal is to create a stable operational foundation that allows organizations to evolve without constant technology disruption.

Practical and Governed AI Adoption

Many membership organizations are exploring artificial intelligence, but adoption raises important concerns around governance, security, and data protection.

Bursting Silver helps organizations apply AI safely within their existing systems and workflows.

Our work focuses on:

  • identifying operational AI use cases
  • protecting sensitive member or registrant data
  • integrating AI with existing systems such as iMIS
  • supporting staff productivity without introducing risk

Solutions such as Safion AI embed secure AI assistants into organizational workflows while maintaining strict data protection and role based access.

Trusted by Membership Organizations Across North America

Bursting Silver supports more than one hundred membership organizations across North America, including associations, unions, and regulatory bodies.

Examples include:

Our clients rely on their systems for mission critical operations. Because of this, our work focuses on reliability, transparency, and long term system sustainability.

A Long Term Modernization Partner

Many organizations begin working with Bursting Silver during major technology transitions such as CRM replacement, cloud migration, or operational modernization.

Our role is to help leadership teams move forward with a clear plan and a practical implementation approach.

For many clients, that relationship continues long after the initial system launch. We remain involved as a strategic partner helping organizations evolve their systems as their operations grow and change.

Meet Our Team

Bursting Silver brings together consultants, architects, developers, analysts, and project leaders who specialize in membership organization systems.

Our team combines:

  • deep iMIS expertise
  • membership operations experience
  • modern data architecture knowledge
  • practical implementation experience

Bursting Silver is led by a team of technology and consulting leaders focused on membership organization systems, including:

  • Al Povoledo, Chief Executive Officer
  • James Schwartz, Chief Technology Officer
  • Keith Stoute, Chief Product Officer
  • Kevin VanderKley, Chief Consulting Officer

You can learn more about our leadership and team members on our Meet Our Team page.

Meet Our Team

Bursting Silver brings together consultants, architects, developers, analysts, and project leaders who specialize in membership organization systems.

Our team combines:

  • deep iMIS expertise
  • membership operations experience
  • modern data architecture knowledge
  • practical implementation experience

You can learn more about our leadership and team members on our Meet Our Team page.