Schedule A Call

Modern CRM + AI Solutions
for Unions

Strengthen member services, streamline administration, and eliminate outdated systems, so your union can protect and empower workers more effectively.

Schedule A Call

Serve Members Faster

Automate support requests, grievances, dues, training records, and communications

Strengthen Engagement

Provide personalized updates, resources, and mobile access that keep members informed and connected

Empower Your Staff & Stewards

Equip your team with modern systems that reduce administrative work and improve responsiveness

Hand holding megaphone marketing announcement campaign

Outdated Systems Weaken Member Support

If nothing changes, your union may:
  • Face delays in grievance handling or member support
  • Overburden staff with manual paperwork and data entry
  • Struggle to mobilize members quickly when needed
  • Lose trust due to inconsistent communication
  • Lag behind unions modernizing their operations

Technology That Supports Trusted, Transparent Regulation

Collaborative workspace with individuals discussing A.I. integration, featuring computer screens displaying data analysis and strategic planning documents.

Unified CRM Built for Unions

Manage membership, dues, grievances, training, committees, dispatch, and communications in one place.

AI symbol illuminated on a circuit board background, representing digital transformation and automation for membership organizations.

AI Tools That Improve Responsiveness

Automate member inquiries, surface urgent issues, streamline case handling, and personalize communication.

Two men collaborating at a desk, one explaining concepts on a laptop, emphasizing teamwork and technology's role in enhancing member engagement and decision-making in organizations.

Hands-On Implementation & Training

We configure your CRM around your bylaws, processes, and reporting needs, and train your staff and stewards to run it confidently.

A Trusted Partner for Union Modernization

We understand the pressure unions face to represent, protect, and support members, often with limited systems and growing administrative demands.

Why unions trust Bursting Silver:
  • Experience modernizing CRMs for local, regional, and national unions
  • Deep knowledge of grievance workflows, dues structures, and member services
  • Creators of iMIS extensions designed to streamline union operations
“Reactivating people in membership/IO in a complex way in a high-pressure situation, and it is WORKING!!… Daria cried she was so excited for [one enhancement]. I love sharing with them what we are doing!”Katie Harrison UNITE HERE!
Group photo of Bursting Silver team members in matching black shirts, gathered outside a colorful building, showcasing teamwork and community engagement during a Dominican Republic retreat.

Case Studies

Read how BSI has helped companies of various sizes transform their employee and customer experiences.

See all Case Studies

Our Clients

UNITE HERE! logo representing the union's commitment to modernizing infrastructure and enhancing member engagement through tailored solutions.
CSU52 logo, representing Bursting Silver's Case Management solution for iMIS, emphasizing streamlined case tracking and email integration.
PEA logo representing case management integration with iMIS for streamlined workflows and email communication.
Logo of AASUA, representing case management integration with iMIS for streamlined communication and documentation.
Canadian Labour Congress
Ontario English Catholic Teachers Association logo, representing union support for educators and modernized union operations.

Solutions Designed for Union Operations

Union CRM Implementation

Grievances, dues, dispatch, apprenticeship/training, committees, and member history.

iMIS Solutions for Unions

Case Management, File Management, and AI workflow enhancements.

AI Member Service Tools

Automated FAQs, self-service support, intelligent routing, communication personalization.

Training & Ongoing Support

Staff and steward training tailored to union processes and member needs.
Hand holding smartphone with digital fingerprint recognition interface, symbolizing AI-driven member engagement solutions for non-profits.

Modernizing Your Union Is Simple

Step 1 – Schedule A Call We’ll learn your goals, challenges, and systems to uncover quick wins.Step 2 – Get Your Tailored Solution We’ll integrate a modern CRM with AI-powered tools to streamline service, boost engagement, and deliver insights. Step 3 – Unlock Outcomes Enjoy systems that work, staff who feel empowered, and members who stay connected.
Schedule A Call

Insights

A mix of the latest discussions on information technology and industry news from various professionals and our very own experts.
See all Insights

Team and Culture

BSI is a close-knit team that loves to work hard and play hard.

Bursting Silver team members showcasing a diverse group of professionals, emphasizing collaboration and expertise in iMIS solutions and AI consulting.
Our culture is fun, dynamic, fast-moving… and always respectful. We are persistent. We always follow through on our commitments, and we do what we need to in order to get the job done right. Following the 2024 merger of Bursting Silver and Visual Antidote, we now operate one of North America’s largest dedicated iMIS solution-provider teams, nearly 80 professionals united by a shared commitment to excellence in serving member-based organizations. Our team consists of highly talented and passionate professionals with the breadth and depth of business, technology, and industry-specific skills to help transform member-based organizations. Together, we bring the combined expertise and scale to deliver innovative, high-impact iMIS solutions across associations, unions, and regulatory bodies. Our professionals include A.I. strategists, business analysts, software engineers, data scientists, visual designers, and professional project and product managers.
At Bursting Silver, we know union leaders want to protect and empower their members while ensuring efficient, reliable service. To do that, you need modern systems that streamline administration and improve communication. The problem is outdated technology that slows down grievance handling, dues processing, and member support. We believe unions shouldn’t struggle to serve members because of broken or disconnected systems. We understand the pressures of representing workers, managing complex workflows, and responding quickly when issues arise. That’s why we modernize union CRMs and implement AI-powered tools designed to improve member service at every level.
Here’s how it works:
Step 1 – Schedule Your Smart Start Call We’ll learn your goals, challenges, and systems to uncover quick wins. Step 2 – Get Your Tailored Solution We’ll integrate a modern CRM with AI-powered tools to streamline service, boost engagement, and deliver insights. Step 3 – Unlock Outcomes Enjoy systems that work, staff who feel empowered, and members who stay connected. Don’t let outdated systems limit your impact. Schedule your Smart Start call so you can stop struggling with outdated systems and start leading a more organized, responsive, member-centered union.

A.I. Impact Series

We’ve put together a collection of free guides to spark innovation in 3 key sectors: Unions, Associations, and Regulatory Bodies.

Explore how AI can streamline licensing workflows, improve compliance monitoring, and enhance service delivery, without compromising fairness, accountability, or transparency.

"*" indicates required fields

Name*