Modern CRM + AI Solutions
for Associations
Empower your team, strengthen member engagement, and eliminate outdated systems, so your association can deliver the experience your members expect.
Save Staff Time
Automate manual processes like renewals, onboarding, dues, and support requests
Boost Member Engagement
Deliver personalized interactions and timely communication that deepen relationships
Empower Your Team
Give staff systems they can run confidently and efficiently
Outdated Systems Are Limiting Your Impact
If nothing changes, your association will continue to:
- Struggle with slow, disconnected technology
- Burn out staff with repetitive manual tasks
- Lose member trust due to delayed or inconsistent service
- Make decisions without clear and reliable data
- Fall behind other organizations embracing AI systems
We Make Modernization Simple and Effective
Unified CRM Built for Membership Organizations
Manage members, events, dues, and communications in one place.
A.I. Tools That Work for You
Predict trends, personalize engagement, and improve efficiency.
Hands-On Implementation & Training
We don’t just set it up, we train your staff to run it confidently.
Your Trusted Partner for Digital Transformation
We understand the pressure of leading with outdated systems, rising demands, and no time to explore new technology.
Why associations trust Bursting Silver:
- Proven partner to 120+ member-based organizations across North America
- Specialists in CRM modernization and association-ready AI solutions
- Creators of industry-trusted iMIS extensions like Document Valet and Case Management
“A heartfelt thank you to the A-Team here!
These types of transitions are often fraught with horror stories, and this was the complete opposite with our transition coming smoother and faster than expected.”Fazal Khan
Registrar & CEO
Ontario Opticians Association
Case Studies
Read how BSI has helped companies of various sizes transform their employee and customer experiences.
Alberta Association of Architects: Building a Modern, Cost-Effective Web Experience with iMIS RiSE
The Alberta Association of Architects needed a dependable, future-ready web solution that would support both their members and internal staff. When their previous web services provider announced the discontinuation of…
Alberta Association of Optometrists: Transforming Member Services with iMIS
The Alberta Association of Optometrists set out to modernize how it serves both its members and the public. Before partnering with BSI, the organization relied on a patchwork of tools…
AAMFT Case Study: Using iMIS to Remove Legacy Barriers
The American Association for Marriage and Family Therapy partnered with BSI to prepare their organization for a smooth transition to the cloud. By leveraging the iMIS 20/20 Advanced program, AAMFT…
iMIND, iUG’s Powerful AI Assistant
iMIS users needed a more intelligent, responsive, and accessible way to get support, one that didn’t rely on waiting in a support queue or digging through outdated threads.
Our Clients
Solutions Built for Associations
CRM Modernization & Implementation
iMIS, custom integrations, data cleanup, and cloud transformations.
iMIS Extensions
Document Valet, Case Management, BSI Forms, and more.
AI-Driven Engagement Tools
Member service chatbots, personalization engines, automation workflows.
Training & Support
Practical, staff-centered training that increases confidence and autonomy.
Getting Started Is Simple
Step 1 – Schedule Your Smart Start Call
We’ll learn your goals, challenges, and systems to uncover quick wins.
Step 2 – Get Your Tailored Solution
We’ll integrate a modern CRM with AI-powered tools to streamline service, boost engagement, and deliver insights.
Step 3 – Unlock Outcomes
Enjoy systems that work, staff who feel empowered, and members who stay connected.
Insights
A mix of the latest discussions on information technology and industry news from various professionals and our very own experts.
How Membership Organizations Can Benefit from Building Their Own AI Chatbot
If your inbox is constantly flooded with member questions, from event registrations to policy inquiries, you’re not alone. Many associations, unions, and professional bodies face the same challenge: how to respond to members quickly without overloading staff.
AI Governance Policy: The First Step to Safe AI Adoption for Membership Organizations
Imagine this: A well-meaning member of your staff uses a free AI-powered email enhancer to draft a message to an individual in your membership. In doing so, they paste the member’s name, email, and home address into the AI service to “enhance” the email’s tone and grammar. What they don’t realize is that this personal information is now stored on the AI provider’s servers, effectively leaked outside the organization’s control.
Upgrading to iMIS EMS Cloud: Is Your iMIS 2017 System Ready?
Assessing your iMIS system’s cloud readiness involves taking a detailed inventory of custom components, data, and integrations. Upgrading from iMIS 2017 (self-hosted) to iMIS EMS (the 100% cloud version) is a big step, but it’s one that comes with big benefits (such as, automatic updates to reduced IT overhead).
Team and Culture
BSI is a close-knit team that loves to work hard and play hard.
Following the 2024 merger of Bursting Silver and Visual Antidote, we now operate one of North America’s largest dedicated iMIS solution-provider teams, nearly 80 professionals united by a shared commitment to excellence in serving member-based organizations.
Our team consists of highly talented and passionate professionals with the breadth and depth of business, technology, and industry-specific skills to help transform member-based organizations. Together, we bring the combined expertise and scale to deliver innovative, high-impact iMIS solutions across associations, unions, and regulatory bodies.
Our professionals include A.I. strategists, business analysts, software engineers, data scientists, visual designers, and professional project and product managers.
At Bursting Silver, we know association leaders want to deliver meaningful value to members without overwhelming their staff. To do that, you need modern systems that streamline operations, connect data, and enhance engagement.
The problem is outdated, disconnected tools that slow service, frustrate staff, and weaken member loyalty. We believe mission-focused associations shouldn’t be limited by technology that no longer supports their goals.
We understand the pressure of balancing service, governance, and the day-to-day realities of managing a membership organization. That’s why we modernize CRM systems and implement AI-powered tools designed for associations, helping your team work smarter, not harder.
Here’s how it works:
Step 1 – Schedule Your Strategic Assessment
We start with a collaborative conversation to understand your mission, goals, challenges, and current systems. We’ll surface immediate opportunities and identify quick wins that can make an instant impact.
Step 2 – Get Your Custom Solution
Based on what we learn, we’ll design and integrate a modern CRM tailored to your organization, layered with A.I.-powered tools to automate processes, personalize member engagement, and deliver the data insights you need to lead confidently.
Step 3 – Unlock Outcomes
Once implemented, you’ll have systems that run smoothly, a team that feels empowered and self-sufficient, and members who experience consistent, high-quality engagement.
Schedule your Strategic Assessment so you can stop struggling with outdated systems and start leading a streamlined, AI-enabled association that delivers measurable value.
A.I. Impact Series
We’ve put together a collection of free guides to spark innovation in 3 key sectors: Unions, Associations, and Regulatory Bodies.
Download these must-have documents below and start driving results in your organization through our recommended A.I. best practices.
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