Case Management for iMIS
An adaptable case management system built to meet your organization’s workflow, no matter how complex.
Resolve complaints, grievances, and investigations faster, all within iMIS.
Managing cases across emails and spreadsheets can be time-consuming and hard to control.
Case Management for iMIS brings everything together in one connected system so your team can work efficiently and with confidence.
Watch a Quick Overview Now
Or reach out to our sales team to book your own tailored demo of our solution working through your processes.
Designed to Simplify Complex Workflows
Many organizations still rely on a patchwork of tools and manual tracking to manage complaints and investigations.
Case Management for iMIS simplifies this process by giving you a single, reliable system to manage every type of case:
- Cases & Investigations – Organized, auditable, and easy to follow from start to finish.
- Grievances & Complaints – Consistent workflows that support fair, transparent resolutions.
- Support Requests – Structured logging and follow-up so members get answers quickly.
- Custom Case Types – Flexible design to fit your organization’s specific needs.
Everything connects seamlessly within iMIS, ensuring accuracy and consistency across your data.
Manage Individual Cases with Clarity
When details live in different places, it’s easy to lose context or miss key steps. With Case Management for iMIS, every case has its own dashboard bringing together notes, documents, emails, and assigned tasks.
Your team can see what’s been completed, what’s next, and who’s responsible. Managers gain quick insight into workloads and progress, helping ensure deadlines are met and no detail is overlooked.
The result is a clear, organized view of each case from intake to resolution.
Email Integration
Email remains a vital communication channel, but it can easily fall out of sync with case records. Case Management for iMIS integrates directly with your email system, so every message, attachment, and reply is automatically linked to the right case.
Your team can send and receive emails directly from within iMIS, keeping all correspondence and documentation in one place. This eliminates manual updates and makes it simple to find exactly what was said, when, and by whom.
The result: full visibility, less duplication, and smoother collaboration across your organization.
Trusted by
Bundle and Save
When purchased together with Document Valet for iMIS, you receive a 50% discount on both the licence and installation fees for Document Valet.
This bundle ensures your team can manage both case records and supporting documents seamlessly, all within iMIS.
It's Time To Streamline Your Case Management Workflow
Contact our team for a tailored demo and see for yourself how our case management solution can start delivering immediate results for your team.