Migrated hundreds of thousands of transactional records from various legacy systems/sources into iMIS.
Integrated iMIS with an external document management solution.
Eliminated the need for paper/mail-based communications with membership by leveraging the iMIS Advanced Marketing module. Members are now able to receive invoices and pay annual dues online.
Integrated the College’s annual online renewal process with iMIS.
Worked with the College to significantly re-design and streamline its business processes across a number of regulatory functions – including member services, finance, professional development, and complaints/discipline.
Designed and implemented a new Case Management system to support the Complaints and Discipline processes.