99 Spadina Ave, Suite 401
Toronto, Ontario, M5V 3P8

College of Physicians and Surgeons of Manitoba

Regulatory, Professional, Medical
BSI worked closely with the College to replace its legacy membership system with the iMIS engagement Management solution. In doing so, a number of the College’s business practices and member services were modernized and improved. Key highlights include:


Migrated hundreds of thousands of transactional records from various legacy systems/sources into iMIS.
Integrated iMIS with an external document management solution.
Eliminated the need for paper/mail-based communications with membership by leveraging the iMIS Advanced Marketing module. Members are now able to receive invoices and pay annual dues online.
Integrated the College’s annual online renewal process with iMIS.
Worked with the College to significantly re-design and streamline its business processes across a number of regulatory functions – including member services, finance, professional development, and complaints/discipline.
Designed and implemented a new Case Management system to support the Complaints and Discipline processes.

Service Components

iMIS configuration
Online forms
Data cleansing and migration
Data Synchronization
Systems Integration
Custom development
Document Management
Case Management
Change management
Business process design and improvement
Ongoing support


Project initiation 2017 Go-live in 2018 On-going support

Next Steps

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